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Center Parcs
Cookies

Center Parcs Cookie Policy

We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you.

You can set your cookie preferences when you arrive at our website, or change them at any timeFor further information, please visit https://ico.org.uk/your-data-matters/online/cookies.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to our functionality cookies, parts of our website will not work.

For example, you may not be able to watch our videos. For this reason we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.

The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Some of the cookies listed below are those set by our own website when you visit – www.centerparcs.co.uk. However, we also have cookies on our website that are set by third parties – not Center Parcs. For example, to enable us to have YouTube videos played through our website, YouTube places cookies on its video content (for more information about how YouTube uses cookies and what information they collect, visit https://www.google.com/policies/privacy/).

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but if blocked some parts of the site will not work. These cookies do not store any personally identifiable information.

Cookie

Name

Purpose

Persistent/Session

More information

AWS

AWSELBCORS

AWSELB

These are required to map a session to an instance within our AWS environment.

Persistent

Persistent

 

YouTube

YSC

GPS

VISITOR_INFO1_LIVE

We will embed YouTube videos onto the website, YouTube will then track your usage of the video, how long you watch it for, your IP address and location.

Session

Persistent

Persistent

Further details can be found here.

Microsoft

VISITOR_INFO1_LIVE

DcLcid

__RequestVerificationToken

MUID

MSFPC

SM

AADNonce.forms

ANONCHK

We use Microsoft to deliver services on the website, this includes the forms used for contacting us.

Persistent

Persistent

Session

Persistent

Persistent

Session

Session

Persistent

 

Adobe

FPD

This cookie enables other Adobe cookies to work on our website. The functionality of this cookie only works if you have opted into cookie categories that contain Adobe platforms. i.e “Targeting” cookies. By opting out of a cookie category, this cookie will not pass through the relevant cookie information to that category.

Persistent

 

Google

_GRECAPTCHA

We use Microsoft to deliver services on the website, this includes the forms used for contacting us.

Persistent

You can find more details at reCAPTCHA FAQ and reCAPTCHA Guide.

Performance

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

 

Cookie

Name

Purpose

Persistent/ Session

More information

Google Analytics

DSID
test_cookie

IDE

FPLC

_gac

_utma

_utmb

_utmc

_utmt

_utmv

_utmz

_ga

_gid
AMP_TOKEN

FPID

GA_OPT_OUT

_dc_gtm_

_gaexp

_gaexp_rc

_opt_awcid

_opt_awmid

_opt_awgid

_opt_awkid

_opt_utmc     

These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Cookies are anonymous to us until the point of signing in or booking.

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Session

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Click here for an overview of privacy at Google.

Eggplant

SCOGID

SCOSID

SCOSN

These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website.

Persistent

Session

Session

Further details can be found here.

Hotjar

 

Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

Persistent

Further details can be found here.

Adobe Launch

 

Allows us to make your browsing experience more personalised, for example, by saving your preferences and showing you targeted advertising should we change prices or availability.

Persistent

Further details can be found here.

Google Maps

  We will embed Google Maps content onto the website, Google will then track your usage of maps, your IP address and location. Session Further details can be found here  and also on Google’s Privacy & Terms page


Functionality

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie

Name

Purpose

Persistent/ Session

More information

Adobe Target

Mbox

Gives us the ability to test which content is more relevant to you and show you personalised content based on your behaviour.

 

 

Persistent

Further details can be found here.

 

Targeting

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie

Name

Purpose

Persistent/ Session

More information

Facebook

_fbp

To establish whether our content and advertising on Facebook drove you to our website and which pages you then viewed.

Persistent

Further details can be found here.

DoubleClick

IDE

To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed.

Persistent

Further details can be found here and also on Google’s Privacy & Terms page.

Bing

_uetsid

To establish whether our advertising on Bing, drove you to our website and which pages you then viewed.

Persistent

Further details can be found here.

Adobe Analytics

Adobe Audience Manager

Adobe Marketing Cloud

Adobe Media Optimiser

Adobe Marketing Cloud Cookies

To track how you use our website, which of our advertisements drive you to our website, to track emails we send to you, to connect your Center Parcs login details to your other information so that we can identify you as an individual.

Persistent

Further details can be found here.

Google Adwords Conversion Tag

NID

__gads

pm_sess

pm_sess_NNN

aboutads_sessNNN

FPAU

ANID

AID

TAID

_gcl_au

RUL

FPGCLAW

_gcl_gb

_gac_gb_

_gcl_aw

1P_JAR

Conversion

YSC

VISITOR_INFO1_LIVE

VISITOR_INFO1_LIVE__k

VISITOR_INFO1_LIVE__default

To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed.

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Further details can be found here and also on Google’s Privacy & Terms page

Remarketing

Google

To track your behaviour on our website so that we can tailor our advertising towards your interests.

Persistent

Information about Google can be found here and also on Google’s Privacy & Terms page.

Information about our Privacy Policy can be found here.

Gigya Socialize

Gigya

To track your behaviour on our website and align it, with your permission, to one of your social media profiles, so that you can, for example, use your Facebook account to sign-in to the Center Parcs website.

Persistent

Further details can be found here.

LinkedIn Insight Tag

JSESSIONID

lang

lidc

lissc

bcookie

bscookie

UserMatchHistory

visit
li_fat_id

This helps us communicate effectively with our audiences on LinkedIn. The LinkedIn Insight Tag enables us to understand how you interact with our website so we can serve relevant information and advertising.

Session

Session
Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Persistent

Further details can be found here.

Last updated 22 August 2023